Remesh Blog

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3 Types of Customer Insights That A.I. Will Change in 2020
Want to hone in on the voice of your customer? Discover insights by leveraging artificial intelligence in your insights research. ...
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How To Calculate Your Ideal Sample Size
In many cases during the course of your market research, you may be unable to reach the entire population you want to gather data about. While larger sample sizes bring you closer to a 1:1...
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10 Executives Recommend Employee Retention Strategies
For every company, talented employees are just like great perfume - everybody benefits from their presence, and you want that pleasant fragrance to last as long as possible. But just like perfume,...

Market Research

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3 Types of Customer Insights That A.I. Will Change in 2020
Want to hone in on the voice of your customer? Discover insights by leveraging artificial intelligence in your insights research. ...
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How To Calculate Your Ideal Sample Size
In many cases during the course of your market research, you may be unable to reach the entire population you want to gather data about. While larger sample sizes bring you closer to a 1:1...
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100 Open-Ended Survey Questions for Effective Market Research
Because we live in a globalized economy, market trends and customer preferences constantly morph and change over time. This only leaves brands with (open-ended) questions about their customers. Among...

Artificial Intelligence

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5 Ways Voice Recognition Technology Sways Consumer Buying Behavior
Since Google released voice search for iPhones in 2008 - a move that popularized consumer use of voice technology for the first time, well before Siri - voice-recognition technology has seen...
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Natural Language Processing Applications in Market Research
    In order to understand what your customers think about your brand, some sort of textual analysis is often required. Whether it be reviews on Yelp, press about your company, or even focus groups...
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Top 11 A.I. Ethics Dilemmas Affecting Tech Right Now
  The time to talk about ethical issues in A.I. is now. While machine learning is not a new tech development, the ethical questions and dilemmas surrounding artificial intelligence are at their most...
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Taking a Page From Politics: Local Campaigns at Scale
A national campaign director shares some lessons learned on how to uncover insights about your audience while also striking the right balance of personalization with practicality. Over the past two...
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Powerful AI Tools for Deeper Consumer Engagement
This post was originally published on chiefmarketer.com. The coming year promises to be an exciting one in the world of artificial intelligence. AI-driven technology is developing exponentially,...

Product Innovation

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11 Most Innovative Sustainable Packaging Ideas
Sustainable packaging is the development and use of packaging that’s recyclable, reusable, and made from rapidly renewable resources or materials. This practice reduces the environmental impact and...
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5 Steps to Innovation Management Success
Innovation management is the process of implementing a strategy around innovation. It involves creating conditions for growth and gives businesses the power to influence their innovation outcomes. ...
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4 Ways To Stretch Your Product’s Life Cycle
Constantly evolving technology and changing consumer tastes mean today’s companies must be better than ever at developing new products and managing established ones. Understanding the various stages...
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5 Incremental Innovation Strategies To Inspire Your Product
Interested in expediting your product innovation roadmap? Launch your product in no time with our phase-gate model checklist. What’s the first thing...
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3 Agile Concept Testing Strategies For Your Brand
According to a survey conducted by McKinsey, more than 25% of total revenue and profits across industries are generated by the launch of new products. Yet, the launching of a new product is often...

Employee Engagement

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10 Executives Recommend Employee Retention Strategies
For every company, talented employees are just like great perfume - everybody benefits from their presence, and you want that pleasant fragrance to last as long as possible. But just like perfume,...
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7 Organizational Change Management Frameworks That Stick
In any business environment, change happens. Let’s rephrase: In any business environment, change should happen. It shows you're committed to the kind of growth and evolution it takes to stay modern,...
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How To Implement A.I. in Human Capital Management Processes
Human capital management (HCM) is one of many company functions evolving with the implementation of artificial intelligence (A.I.). As the industry evolves in the wake of new tech, human resource...
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100 Open-Ended Employee Engagement Survey Questions
Want to empower your employees using artificial intelligence? Watch our on-demand webinar. What is an Employee Engagement Survey? One...

Customer Experience

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9 Experiential Retail Trends (and Case Studies)
Experiential retail is a series of practices that aim to improve the in-store experience for shoppers. Emerging trends, like the use of immersive realities, and other customer-centric shopping...
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6 Strategies To Hack The Consumer Decision-Making Process
If you’ve ever picked up a marketing textbook, or attended a Marketing 101 lecture, you’ve definitely heard of the consumer decision-making process. In fact, the five step model that we’re all...
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3 Customer Experience Management Strategies For Winning the Relationship Era
Growing up, some of my earliest lessons in customer experience (and patience) came from agonizing hours on calls with a customer service hotline. Clutching the handset, I listened to the same...
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What is Digital Customer Experience? 6 Ways To Do It Right.
  What is Digital Customer Experience (CX)?  Digital customer experience (CX) - as opposed to the broad umbrella of customer experience - focuses specifically on the digital or online interactions...

Customer Feedback

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3 Companies That Built Brand Loyalty (and How They Did It)
With online shopping and effortless access to information, brand loyalty can often seem to be in short supply. The numbers seem to tell the same story - 73% of US customers today are prepared to ...
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4 Tips to Improve Email Survey Response Rates
  Following the trend of today’s marketers, you’re likely trying to better understand your customers. Although creating surveys has become a chief strategy in identifying your customer profile,...
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How to Gather Customer Feedback Through Email Marketing
This is a contributing post from a guest writer. We’re always searching for brilliant writers and marketers to share their knowledge and experience with our readers. Think you have what it takes?...
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Where To Find Customer Feedback In 8 Unique Places
A happy customer is a loyal customer. But before we get to loyalty, growth, increased ROI, and the works - when was the last time your customers told you they were happy? Research by thinkJar’s CEO...
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Customer Feedback Management: The ABC Process
Customer Feedback Management (CFM) Quick Facts A "totally satisfied customer" contributes 2.6x as much revenue as a "somewhat satisfied customer," and can influence a customer's lifetime value....
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5 Common Mistakes When Designing Customer Feedback Surveys
Taking customer feedback surveys - and crafting them -  can be a drag for you and your customers. By avoiding this list of common mistakes, it’s easy to avoid skewing data with poorly written...
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Voice of the Customer: Flashback to a Super Bowl Conversation
In today’s world, data moves quickly News spreads in an instant. Social media and digital news push breaking news to us wherever we are. But who talks back? Bulletin boards, comment threads, and...