Remesh Blog

feature image
Using Customer Discovery for New Product Development
This article is an excerpt of an eBook by ProductPlan. Products launch, products fail.  For some products, it may take years to find a fit in the market. And it’s often during that time products...
feature image
Diversity & Inclusion Trends for 2020 (Report)
This report excerpt is part of our monthly Remesh Live! series, where 100+ individuals participate in a Remesh conversation and share their thoughts on a range of topics from meal kit preferences to...
feature image
Agile Frameworks for Small and Large Research Teams
Almost 20 years have passed since the original Agile Manifesto was drafted at the now legendary meeting in Snowbird, Utah in early 2001. Today, as organizations seek to rapidly innovate, test new...

Market Research

feature image
Agile Frameworks for Small and Large Research Teams
Almost 20 years have passed since the original Agile Manifesto was drafted at the now legendary meeting in Snowbird, Utah in early 2001. Today, as organizations seek to rapidly innovate, test new...
feature image
5 Types of Market Segmentation & How To Use Them
Companies need stronger, faster, and cheaper insights. But how can an insights or marketing team divide their customer base up more precisely to accomplish this task? Cue, customer segmentation...
feature image
3 Types of Customer Insights That A.I. Will Change in 2020
Implementing A.I. in market research offers a significant competitive advantage.Read our eBook on the state of the industry and leverage A.I. for faster time to...

Artificial Intelligence

feature image
5 Ways Voice Recognition Technology Sways Consumer Buying Behavior
Since Google released voice search for iPhones in 2008 - a move that popularized consumer use of voice technology for the first time, well before Siri - voice-recognition technology has seen...
feature image
Natural Language Processing Applications in Market Research
  In order to understand what your customers think about your brand, some sort of textual analysis is often required. Whether it be reviews on Yelp, press about your company, or even focus groups for...
feature image
Top 11 A.I. Ethics Dilemmas Affecting Tech Right Now
  The time to talk about ethical issues in A.I. is now. While machine learning is not a new tech development, the ethical questions and dilemmas surrounding artificial intelligence are at their...
feature image
Taking a Page From Politics: Local Campaigns at Scale
A national campaign director shares some lessons learned on how to uncover insights about your audience while also striking the right balance of personalization with practicality. Over the past two...
feature image
Powerful AI Tools for Deeper Consumer Engagement
This post was originally published on chiefmarketer.com. The coming year promises to be an exciting one in the world of artificial intelligence. AI-driven technology is developing exponentially,...

Product Innovation

feature image
Using Customer Discovery for New Product Development
This article is an excerpt of an eBook by ProductPlan. Products launch, products fail.  For some products, it may take years to find a fit in the market. And it’s often during that time products...
feature image
11 Most Innovative Sustainable Packaging Ideas
Sustainable packaging is the development and use of packaging that’s recyclable, reusable, and made from rapidly renewable resources or materials. This practice reduces the environmental impact and...
feature image
5 Steps to Innovation Management Success
Innovation management is the process of implementing a strategy around innovation. It involves creating conditions for growth and gives businesses the power to influence their innovation outcomes. ...
feature image
4 Ways To Lengthen Your Product’s Life Cycle
Constantly evolving technology and changing consumer tastes mean today’s companies must be better than ever at developing new products and managing established ones. Understanding the various stages...
feature image
5 Incremental Innovation Strategies To Inspire Your Product
Interested in expediting your product innovation roadmap? Launch your product in no time with our phase-gate model checklist. What’s the first thing...

Employee Engagement

feature image
8 Ways to Manage A Team Through Change
This article was originally published on Glassdoor. Change is constantly happening on your team and in business. Whether it’s new leadership, a reorganization, a merger or acquisition, successfully...
feature image
The Modern Workplace: Mastering Communication and Collaboration
This article originally appeared on the Bonusly blog. To submit for the Remesh blog, reach out to emily@remesh.ai. Workforces are more distributed than ever. Many modern employees work remotely from...
feature image
4 Behaviors to Drive Your Company’s Agile Transformation
We live in an age of disruption. In the past, technological revolutions transpired over the course of centuries (industrialization) or millennia (agriculture). Today, breakthroughs surface in a...
feature image
10 Executives Recommend Employee Retention Strategies
For every company, talented employees are just like great perfume - everybody benefits from their presence, and you want that pleasant fragrance to last as long as possible. But just like perfume,...

Customer Experience

feature image
How To Improve Customer Experience Using Customer Knowledge
In order to be competitive, your team must optimize the customer experience (CX) using the primary touchpoints in your customer journey. This is the best long-term strategy for developing customer...
feature image
9 Experiential Retail Trends (and Case Studies)
Experiential retail is a series of practices that aim to improve the in-store experience for shoppers. Emerging trends, like the use of immersive realities, and other customer-centric shopping...
feature image
6 Strategies To Hack The Consumer Decision-Making Process
If you’ve ever picked up a marketing textbook, or attended a Marketing 101 lecture, you’ve definitely heard of the consumer decision-making process. In fact, the five step model that we’re all...
feature image
3 Customer Experience Management Strategies For Strengthening Consumer Relationships
Growing up, some of my earliest lessons in customer experience (and patience) came from agonizing hours on calls with a customer service hotline. Clutching the handset, I listened to the same...

Customer Feedback

feature image
Diversity & Inclusion Trends for 2020 (Report)
This report excerpt is part of our monthly Remesh Live! series, where 100+ individuals participate in a Remesh conversation and share their thoughts on a range of topics from meal kit preferences to...
feature image
Agile Alternatives to Customer Satisfaction Surveys
There are few things that strike more fear in the hearts of brands and businesses than savage customer reviews, especially on public domains like Yelp or Twitter. Worse still, most of the time brands...
feature image
3 Companies That Built Brand Loyalty (and How They Did It)
With online shopping and effortless access to information, brand loyalty can often seem to be in short supply. The numbers seem to tell the same story - 73% of US customers today are prepared to ...
feature image
4 Tips to Improve Email Survey Response Rates
  Following the trend of today’s marketers, you’re likely trying to better understand your customers. Although creating surveys has become a chief strategy in identifying your customer profile,...
feature image
How to Gather Customer Feedback Through Email Marketing
This is a contributing post from a guest writer. We’re always searching for brilliant writers and marketers to share their knowledge and experience with our readers. Think you have what it takes?...
feature image
Where To Find Customer Feedback In 8 Unique Places
A happy customer is a loyal customer. But before we get to loyalty, growth, increased ROI, and the works - when was the last time your customers told you they were happy? Research by thinkJar’s CEO...
feature image
Customer Feedback Management: The ABC Process
Customer Feedback Management (CFM) Quick Facts A "totally satisfied customer" contributes 2.6x as much revenue as a "somewhat satisfied customer," and can influence a customer's lifetime value....
feature image
5 Common Mistakes When Designing Customer Feedback Surveys
Taking customer feedback surveys - and crafting them -  can be a drag for you and your customers. By avoiding this list of common mistakes, it’s easy to avoid skewing data with poorly written...